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ABOUT Our Payroll Service Company

ABOUT Our Payroll Service Company

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About Us

hr management company Grand Rapids MIOur focus has changed from payroll and flex administration to full Human Resource Management Systems, allowing us to support you on every step of your journey. From Hire to Retire. 

FlexChecks is proud to be an ISolved Certified Partner, providing high quality  payroll, timekeeping, HR management, and administration all in one place, increasing efficiency and increasing productivity for our clients. 

We value our customers as we would family. From personalized service to passionate customer service, we provide service marked with personal care.  We are excited to continue to help our customers grow their business through efficient, affordable services.


Our Mission

Your business is what drives our business. Our mission is to be the most respected workforce management company by maximizing positive client experience through passionately delivered customer service.

 

Our Values

Servant Leadership  

Our foundation is built upon serving one another so we may create the most committed, transparent, and passionate environment for our clients. We are known for our integrity, respect to the work and one another.  

These values guide our mission to be the most respected payroll solutions company in the community.

Passionately Delivered Customer Service  

Our clients are our most important priority. We work to create creative solutions for every problem that may arise and maximize each experience one may have. Through highly trained professionals we can provide service that is set apart from our competitors. We will always be proactive in giving the best service to each person we have the privilege to work with.

Relationship Driven

As a people first organization we are strive toward having the necessary conversations for success. Whether it is with a client or with each other we commit to communicating with honesty and empathy in order to foster the best relationships possible.

Growth First  

We are committed to being a business that is always learning in order to be the best at what we do. With passion comes the knowledge necessary to tackle any situation and we commit to providing the necessary tools to steward an environment of growth.

Active Community Partnership

As a local business, we love the community we are in. We work to support our community through giving back to other values-aligned organizations. Without our community, we cannot be successful and we will work to better our community in all that we do.

History

human resource outsourcing company Grand Rapids MichiganWorking as an accountant and outsourcing payroll, Diane Pelak was frustrated with the lack of service and attention to detail she received from national processors. She saw the need for a superior, quality-based processor. So, with just one employee and a handful of clients, she incorporated our company as Datasphere, Inc. in 1997.

As time went on, many of our clients referred us to their customers and vendors and we grew to process provide payroll service throughout Michigan for small to mid-sized companies. In 1999, we began administering flexible benefit plans to better serve our clients. Our flex service includes everything from creating plan documents, on-site employee education, and full administration for flexible spending accounts with 24-hour reimbursements and debit cards. We have found that flex plan administration and payroll are a perfect match!

In 2000, we officially changed our name to FlexChecks, Inc! We continue to serve our clients with as few as one employee up to companies with as many as 1000 employees. By 2005, we were serving both payroll and flex clients throughout the United States.

In 2006, FlexChecks purchased the client base of CBS Payroll Solutions, in Okemos, Michigan and converted over 150 clients to the FlexChecks platform. Today, we provide all the tools and resources your company needs to manage your employees from hire to retire.

Guarantee

Our Performance Guarantee

Here's what we promise:

  1. That you will have a stress-free experience on your FIRST online payroll and every one after that.
  2. We won't miss your online payroll; nor will we be late (we've been doing this for 19 years and haven't missed or been late on a single payroll).
  3. Your online payroll services will be computed accurately. If we have questions, we won't just run it hoping for the best, we will call you.
  4. You will not incur tax penalties, as long as tax funds properly clear your account
  5. We will return your calls/emails promptly (within an hour on the day you are expected to submit your online payroll and within one business day at all other times).

If we don't keep our promise, we will refund our fee ... GUARANTEED!

At FlexChecks, we differentiate our payroll solutions by the quality of our services AND the quality of our people. We spend a great deal of time and resources screening and hiring top people to make your experience with us even better. In fact, our operations staff averages more than 4 years with FlexChecks and 10+ years of payroll experience.

By design, our forward-thinking hiring process and our experienced staff allows us to give you a premier payroll service. But don't just take our word for it, see for yourself by talking with our staff, our clients and the accounting professionals who recommend us.

 

FlexChecks Security and Controls Statement

We C.A.R.E (Clients Are the Reason we are Employed) & we GUARANTEE you will be happy!

Send us a message and let us show you how we can help. It's our guarantee! 

Our Mission

Your business is what drives our business. Our mission is to be the most respected workforce management company by maximizing positive client experience through passionately delivered customer service.

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Toll Free (866) 791-7900
Humans (616) 791-7900